Privacy Policy
Website Privacy Policy – WB Detailing (UK)
Last updated: [Add date]
WB Detailing (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and store your personal information when you visit our website or interact with us online.
1. Who we are
WB Detailing is a UK-based detailing business providing vehicle cleaning and detailing services.
If you have questions about this policy, please contact:
Email: [WBdetailingmobile@gmail.com]
Phone: [07458379586]
2. What information we collect
We may collect:
Contact details: name, email address, phone number, address (if supplied when making an enquiry or booking).
Vehicle information: make, model, registration and condition details.
Booking information: preferred dates, service requests and notes.
Website data: IP address, browser type, pages visited and interaction data through cookies or analytics tools.
3. How we collect your information
We collect information when you:
Complete a contact or booking form
Request a quote
Sign up to updates (if applicable)
Browse our website (via cookies or analytics)
4. How we use your information
We use your data to:
Respond to enquiries
Provide quotes
Manage bookings and deliver our services
Improve our website and customer experience
Keep internal records
We do not sell your information to any third parties.
5. Legal basis for processing
We process your personal information on the following grounds:
Contract: to arrange or deliver our services
Consent: when you choose to receive updates or marketing
Legitimate interests: to improve our website and customer experience
6. Sharing your information
We only share information, when necessary, for example:
With scheduling, payment, or website-hosting providers we use to run our business
If legally required (for example, HMRC or law enforcement)
All partners are required to keep your information secure.
7. Cookies and analytics
Our website may use cookies or analytics tools (such as Google Analytics) to understand how visitors use the site. You can disable cookies through your browser settings.
8. How long we keep your information
We keep your data only for as long as necessary for the purpose it was collected, usually:
Enquiry data: up to 12 months
Booking and invoice records: up to 6 years (for tax purposes)
9. Your rights
Under UK GDPR you have the right to:
Access your information
Correct inaccurate data
Request deletion (where applicable)
Object to certain types of processing
Withdraw consent for marketing
10. Contact
To exercise your rights or ask questions, email: [insert email]
Social Media Privacy Notice – WB Detailing (UK)
Last updated: [02/12/2025]
This notice explains how WB Detailing handles personal information collected through our social media channels (including Facebook, Instagram, TikTok, and others).
1. Information we may collect
When you interact with our social media pages, we may see:
Your public profile name
Comments, messages, or replies you send us
Any photos or information you choose to share with us directly
Engagement data (likes, shares, follows), as provided by the platform
We do not have access to any private information outside what you choose to share or what the platform makes available.
2. How we use this information
We use what you share with us to:
Respond to messages, comments, or booking enquiries
Provide quotes
Improve our content and customer service
Repost images only with your permission
We will never sell or misuse your personal information.
3. Direct messages
If you contact us via direct message for an enquiry or booking, we may collect your:
Name
Phone number
Vehicle details
Preferred booking date
Any photos you send
This information is used only to arrange services or respond to your request.
4. How your data is stored
Messages on social platforms stay within the platform itself.
If you book a service, your details may also be stored securely in our internal booking records.
5. Sharing information
We do not share your data with any third parties unless:
You request a booking through a third-party tool
We are legally required to do so
6. Social media platforms
Each social platform has its own privacy policy and data practices. We recommend reviewing them to understand how your data is handled by:
Facebook / Instagram (Meta)
TikTok
YouTube
Any other platform you interact with
7. Your rights
You can:
Ask us to delete messages or information you’ve shared with us
Request that we remove any content featuring your vehicle or personal data
Withdraw permission for reposts at any time
To do so, please contact us directly via DM or email: [WBdetailingmobile@gmail.com]